Legal
Effective Date: 01 January 2025
“Website” refers to Haven Home. “Company” refers to Haven Home, the owner and operator. “User” refers to any individual, business, or entity accessing the Website. “Products” and “Services” encompass goods and all services provided, including browsing, purchasing, and customer support.
Users must be at least 18 years of age and legally eligible under the Indian Contract Act, 1872. Those using the Website for business purposes must have the authority to bind that entity.
Account registration requires users to maintain credential confidentiality and provide accurate, current, and complete information. False information may result in account suspension or termination. The company reserves discretionary rights to refuse registration or restrict access.
Users must comply with lawful purposes and applicable regulations. Prohibited activities include:
Prices are displayed in Indian Rupees and may be adjusted at any time. The company reserves the right to modify prices, discontinue products, and update information. Images of products are for illustration purposes only and may differ from actual items.
Orders may be accepted, rejected, or cancelled due to unavailability, pricing errors, or suspicious activity. Payments are processed through secure gateways and no payment details are stored. Orders above ₹2,000 may require advance payment confirmation.
Delivery timeframes are estimates; the company is not responsible for delays caused by natural disasters, courier issues, or strikes. Users must provide accurate shipping information and must not share delivery OTPs before receiving their parcels.
Orders can be cancelled before they are shipped. Returns are accepted for damaged, defective, or incorrect products within 3 days of delivery in original, unused condition. Refunds will be processed within 7–10 business days to the original payment method.
All Website content including logos, images, text, and design belongs to Haven Home under applicable intellectual property law. Users may not copy, reproduce, distribute, or reuse any content without prior written permission.
Use of the Website is also governed by our Privacy Policy, which covers how we collect, use, and protect your data.
Haven Home is not liable for direct, indirect, incidental, or consequential damages arising from use of the Website or its products. Our liability is limited to the amount paid for the product that caused the claim.
Users agree to indemnify Haven Home, its employees, partners, and affiliates from any claims arising from violations of these terms, misuse of the Website, or infringement of third-party rights.
These terms are governed by Indian law. Any disputes shall fall under the jurisdiction of the courts in Bengaluru, Karnataka, India.
Haven Home reserves the right to modify these terms at any time without prior notice. Continued use of the Website after any changes constitutes acceptance of the updated terms.
Haven Home
No. 55/5, 1st Cross, 1st Main Road, Hosur Main Road, Chikka Beguru Gate,
Opp. Metro Pillar No. 324, Bommanahalli,
Bengaluru – 560068, Karnataka, India
WhatsApp: +91 9113005417
